Cancel
You can cancel your order before shipping. Please note that payment fee, about 6% of the item price, would not be refunded once your order is confirmed. If cancellation is caused by our reasons, you receive full refund.
Return
We accept returns of any items within 5 days from the day it is delivered, as long as the item is “as new and unworn". Items must be in the same condition as received and must include all documentation, packaging and any other addition originally shipped. You would receive a refund after we check if items' conditions are met, and payment fee, about 6% of item price, would be charged. Also you have to pay for and arrange return shipping to us in Japan.
All our watches are warranted by Time Japan (Willaid, inc.) for a period of twenty-four (24) months from the date of purchase. The warranty covers material and manufacturing defects existing at the time of delivery of the purchased watch (“defects”). During the warranty period, you will have the right to have any defect repaired free of charge. In the event that repairs are improper to restore the normal conditions of use of your watch, guarantees its replacement by a watch of identical or similar characteristics.
This warranty does not cover:
